Showing posts with label VA REORIENTATION OF SERVICES. Show all posts
Showing posts with label VA REORIENTATION OF SERVICES. Show all posts

Tuesday, March 17, 2015

MYVA ADVISORY COMMITTEE ESTABLISHED TO HELP REORIENT VA TO BETTER MEET VET NEEDS

FROM:  U.S. DEPARTMENT OF VETERANS AFFAIRS
VA Establishes MyVA Advisory Committee
Highly Respected Group of Outside Leaders to Advise VA Secretary

The Department of Veterans Affairs (VA) today announced the establishment of the MyVA Advisory Committee (MVAC). The Committee brings together skilled experts from the private, non-profit and government sectors to assist in reorienting the Department to better meet the needs of Veterans. This Committee is charged with advising the Secretary of Veterans Affairs with a focus on improving customer service, Veteran outcomes and setting the course for long-term reform and excellence.

The Advisory Committee will meet multiple times per year and will engage in periodic reviews to ensure the Department achieves the goals of MyVA.  The Committee will provide advice on competing short-term and long-range plans, priorities and strategies to improve the operational functions, services, processes and outputs of the Department, and will also advise on appropriate levels of support and funding necessary to achieve objectives. Further, the Committee will review implementation of recommended improvements and suggest any necessary course corrections.

Members of the Committee have extensive experience in customer service, large- scale organizational change and advocacy for Veterans.

“The success of MyVA will be Veterans who are better served by VA, so the work of this committee is incredibly important,” said VA Secretary Robert A. McDonald.  “The collective wisdom of our committee members is invaluable and each of them understands that VA must improve customer service and focus the Department on the needs of our Veterans. They are dedicated to that mission and I am grateful for their principled service to our Veterans.”

The biographies of Committee members are below. The group will hold their first meeting in April.

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